Terms & Conditions


  • This website is owned and operated by Propress Limited, Unit 3 The Pavilions, 2 East Road, London, SW19 1UW (company number 1486877). Purchases from this website are purchases from us.
  • By using this website and ordering goods from it, you agree to these terms and conditions (the “Conditions”) and you accept that the Conditions and your use of the website shall be governed by English law and are subject to the exclusive jurisdiction of the English courts. Nothing in these Conditions affects your statutory consumer rights.
  • Please keep your account and password details safe and do not disclose them to anyone else. If you suspect that someone else has them, please tell us straight away as we cannot be responsible for anything that happens if they are lost and you do not tell us.
  • Please ensure that any information you provide to us is accurate and current.
  • Remember to check the Conditions when you use the website as we may change the Conditions from time and time and you will be subject to the Conditions in force at the time that you use the website. We may change the prices and availability of goods without notice to ensure they are as up to date as possible.
  • We try to make sure all the information on the website is accurate, but if we have made a mistake and you spot it, please let us know. Please regularly update your computer’s virus protection software as we can’t guarantee that the website will be free from viruses.
  • We may suspend or terminate access to the website without notice.
    Propress reserves the right to end promotions before the advertised closing date.


  • This website is owned and operated by Propress Limited, Unit 3 The Pavilions, 2 East Road, London, SW19 1UW (company number 1486877). Purchases from this website are purchases from us.
  • Even though we try to accept all orders, sometimes this might not be possible. If your order is declined or cancelled by us after your credit card has been charged for the purchase, we will promptly issue a credit to your credit card.
  • Payment for the goods which you order must be made by one of the following credit or debit cards: Mastercard, Visa or Maestro, or by PayPal. We won’t despatch your order until we receive full cleared payment.
  • We can only accept orders from and despatch goods to addresses within the UK and the EU.
  • Delivery dates of the goods are intended to be an estimate only. We will try to deliver the goods within 2 working days of the acceptance of your order (2-5 for EU countries), subject to availability of stock. If you order more than one product, your orders may be despatched separately and may be delivered to you at different times.
  • The goods will be at your risk from the time of delivery. However, ownership of the goods will only pass to you on delivery provided we have received full payment.
  • If any item is priced wrongly by mistake, we will not be liable to supply that item to you at the stated price, provided we notify you before we despatch the item to you. If that happens, we will notify the correct price to you so you can decide whether or not you wish to order the item at that price.


See Returns


  • Further to the UK leaving the EU, there are widespread delays in shipping via all courier companies, please check with our couriers, UPS & Royal Mail for more information. Due to this disruption deliveries may take longer than 2-5 working days.  Please note EU customers should provide their EORI numbers at checkout to speed up the customs process.
  • Propress is a UK based company, please be aware if purchasing from the EU, there will be taxes (and potentially customs duties) to pay at customs prior to delivery.  The value of these charges will vary from country to country and depend on the value of your order. We are unable to provide estimates of these costs at point of checkout.


  • We hope that you will be totally satisfied with your order. Our liability for losses you suffer as a result of us not complying with these Conditions is strictly limited to the purchase price of the goods you purchased and any losses which are a foreseeable consequence of us not complying with these Conditions. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.
  • We will not be responsible for any indirect or consequential loss of any kind (including but not limited to loss of profits, revenue, or goodwill) howsoever arising in connection with your use of the website and any goods purchased.
  • We do not limit in any way our liability for:
    1. (a)death or personal injury caused by our negligence;
    2. (b)under section 2(3) of the Consumer Protection Act 1987;
    3. (c)for fraud or fraudulent misrepresentation; or
    4. (d)for any matter for which it would be illegal for us to exclude, or attempt to exclude our liability.
    5. If you do not comply with these Conditions, we will hold you responsible if we suffer any loss as a result


  • The trademarks and logos displayed on this site belong to Propress Ltd (except for the Soopl logos). You are not authorised to use any trademark or logo displayed on this site without our written permission.
  • Assume that everything that you read on this website is protected by copyright unless otherwise stated. You may only use material on this website for personal, non-commercial use. Please contact us if you would like to use any of the information for public or commercial purposes.


  • Promotional Coupons/voucher codes will be valid for the period of time specified on the original coupon advertisement. Coupons/voucher codes relating to the offer cannot be used at any other time.
  • Coupons/voucher codes offering discounts to Propress steamers apply only to purchase of individual steamer units on the website. Bundled products, Steamer accessories which are sold independently from the steamer, and other retail equipment, are excluded from these offers.
  • Unless explicitly stated otherwise coupons/voucher codes do not apply to carriage or shipping costs.
  • Coupons/voucher codes can only be applied one per basket, and cannot be used in conjunction with any other coupon/voucher code.
  • Coupons/voucher codes can be used multiple times up to a limit of 10 purchases per user.
  • Propress Ltd reserves the right to refuse any code that they deem invalid or fraudulent.
  • The offers and discounts above are not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid less the usual handling/carriage costs (see Returns). This does not affect your statutory rights.
  • Propress Ltd reserves the right to (i) cancel these offers at any time; (ii) cancel or refuse any individual’s benefit from them; (iii) amend these terms and conditions; and (iv) limit the number of code redemptions online.